Everything you need to know about Novahost services, features, and support.
Frequently Asked Questions
Most frequent questions and answers
Shared hosting is a basic web hosting type where multiple websites reside on a single server, sharing its resources. It's the most cost-effective way to get your site online.
WordPress is a free and open-source content management system (CMS) written in PHP. It's the easiest and most popular way to create a website or blog.
You can build your website easily using our drag-and-drop SitePad Website Builder or by installing an application like WordPress with just one click via Softaculous.
Yes, we provide SSH (Secure Shell) access upon request for advanced users on our higher-tier shared hosting plans.
Softaculous is an auto-installer integrated into cPanel that allows you to install over 400 applications (like WordPress, Joomla, Magento) with just one click.
Our migration team handles everything for free. Simply provide us with your previous host's login credentials, and our experts will seamlessly migrate your website with zero downtime.
Yes! Every hosting plan comes with a free let's encrypt SSL certificate. It is automatically installed and protects your website's traffic.
Absolutely. All our servers are powered by 100% NVMe SSD storage in RAID-10 configuration to ensure maximum speed and data redundancy.
We offer flexible billing cycles including monthly, quarterly, semi-annually, annually, biennially, and triennially. Longer billing periods offer significant discounts.
Your hosting account is set up instantly upon payment confirmation. You will receive an email with your control panel login details immediately.
Currently, renewal prices reflect standard rates after the promotional period. We recommend opting for a longer billing cycle initially to maximize your savings.
SitePad is a powerful drag-and-drop website builder with over 500 responsive themes. It's included free with all our hosting plans to help you launch your site quickly.
Imunify360 is a comprehensive, automated security suite for Linux web servers. It features an advanced firewall, malware detection, and proactive defense against zero-day attacks.
We offer unmatched performance with NVMe SSDs and LiteSpeed servers, backed by incredible 24/7 technical support. We focus on giving you premium features at highly affordable rates.
Absolutely! Our control panel includes the Softaculous auto-installer, allowing you to install WordPress, and hundreds of other apps, in just seconds.
Yes, all our shared and WordPress hosting services are activated instantly right after your payment is successfully processed.
Yes, Softaculous Premium is included for free on all our shared hosting plans, giving you access to 400+ one-click install scripts, including WordPress.
Yes! You get complete access to webmail (Roundcube), phpMyAdmin for database management, and a robust File Manager straight from your control panel.
We accept completely secure payments via major Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets globally.
Shared hosting is ideal for most small businesses and blogs. If you expect high traffic or run a resource-intensive e-commerce site, a VPS or dedicated server is recommended. Our support team can help you decide!
A domain name is your website's address. It's how people find you. You can easily search and purchase one directly through our website during the checkout process.
Subdomains are treated as separate entities by search engines, meaning SEO efforts on a subdomain will not typically benefit the main domain's ranking.
